Women's Healthcare Associates, LLC
  • Northwest Perinatal Center-West
  • Portland, OR, USA
  • Full Time

Medical/Vision, Dental/Orthodontia, 401(k), Employer Paid Long Term Disability Insurance, Employer Paid Life & Accidental Death & Dismemberment Insurance, Employer Paid Parental Leave, Voluntary Short Term Disability Insurance, Voluntary Life Insurance, Voluntary Long Term Care, Flexible Spending Medical, Dependent Care, & Transportation Accounts, Paid Time Off & Holidays, Life Balance, Employee Assistance Program, Childbirth Education Classes & Breastfeeding Support


We wake up for women, every day. We're inspired by their strength, their stories and the choices they make in pursuing health for themselves and their families. Our vision is that every woman will have the care and knowledge she needs to lead a full and healthy life. Will you help us achieve it?

The Back Office Assistant rovides clerical and medical transcription support to clinical staff in order to ensure efficient patient flow and quality patient care.

*This is a 40 hr/wk position at our Northwest Perinatal Office in SW Portland.  Experience in OB/Gyn or Maternal Fetal Medicine a plus.  

DUTIES

  • Provides administrative support to the clinicians including: provider telephone call coordination, hospital admission and procedure scheduling, medical records acquisition and distribution, coordination of external patient testing, assistance with outside patient referral coordination, clerical administration support.
  • Answers and routes incoming back office phone calls and initiates outgoing clinician phone calls in a professional, courteous and timely manner.
  • Creates EMR documentation of phone calls per workflow protocols.
  • Corresponds with hospital staff to schedule and coordinate admissions and procedures.
  • Provides medical records coordination by retrieving records from referring provider offices and sending records to referring provider offices as needed. Works with HIM department to facilitate record releases. Obtains and copies chart notes needed for referrals.
  • Works in conjunction with the NWP Navigators and clinicians to complete assigned tasks.
  • Performs the duties of a Medical Transcriptionist as outlined in the relevant job description and depending upon individual's qualifications.

QUALIFICATIONS

  • High school diploma or GED required.
  • Experience in a medical office or hospital setting required, preferably in OB/GYN or a perinatal office.
  • Experience in medical transcription required, preferably in an OB/GYN or Perinatal office.
  • Certification from an accredited medical transcription program preferred.
  • Knowledge of medical terminology required.
  • Knowledge of medical practice scheduling software and EMR experience preferred.
  • Knowledge of Microsoft Office products (Word, Excel, Outlook).
  • Performs work with a high degree of detail and attention to accuracy.
  • Knowledgeable in proper English grammar, vocabulary and punctuation.
  • Proven effective verbal, listening and written communication skills.
  • Demonstrated ability to work in a fast-paced environment and effectively work with others.
  • Ability to demonstrate The Values Statement and The Patient Experience of WHA.
  • Ability to perform the essential functions of the job.

Women's Healthcare Associates, LLC is an equal opportunity employer.

Oregon employers are required by a number of state and federal agencies to display a variety of workplace notices and posters, including:
Federal Family and Medical Leave Act
https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf
Oregon Family Leave Act
www.oregon.gov/boli/TA/docs/oflaposter2016englishlarge.pdf

Women's Healthcare Associates, LLC
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