Women's Healthcare Associates, LLC
  • Gateway (Portland)
  • Portland, OR, USA
  • Full Time

Medical/Vision, Dental/Orthodontia, 401(k), Employer Paid Long Term Disability Insurance, Employer Paid Life & Accidental Death & Dismemberment Insurance, Employer Paid Parental Leave, Voluntary Short Term Disability Insurance, Voluntary Life Insurance, Voluntary Long Term Care, Flexible Spending Medical, Dependent Care, & Transportation Accounts, Paid Time Off & Holidays, Life Balance, Employee Assistance Program, Childbirth Education Classes & Breastfeeding Support


We wake up for women, every day. We're inspired by their strength, their stories and the choices they make in pursuing health for themselves and their families. Our vision is that every woman will have the care and knowledge she needs to lead a full and healthy life. Will you help us achieve it?

Our surgery scheduler is responsible for scheduling procedures/surgeries and related services necessary in caring for the needs of our patients. In addition to surgery scheduling duties, this position will also be responsible for coordination of OB services for new patients as well. 

*This is a 40 hrs/wk position working Monday - Friday at our Gateway Clinic. 

DUTIES

  • Answers telephone calls, takes accurate detailed messages, schedules appointments, and completes necessary paperwork.
  • Contacts patients for preferred scheduling dates or offers available dates.
  • Schedules surgery with Insurance-designated hospital.
  • Logs surgeries and e-mails surgery confirmation to clinicians.
  • Audits and completes checklist for surgery procedures and prior authorizations.
  • Confirms surgery date, schedules necessary appointments related to surgeries, and reviews surgery instructions with patient.
  • Notifies Patient Accounts to obtain authorization from the health insurance.
  • Updates surgery assistant calendar, identifies surgery assistant to facilitate surgery flow.
  • Communicates with all relevant parties for cancellations, schedule changes, surgery assistant changes.
  • Maintains cooperative relationships with clinicians, clinical and patient services staff in coordination of patient care.
  • Reviews and maintains various logs and records.
  • Coordinates patients' initial appointments and OB intake. 
  • Coordinates initial IPA class and new OB appointments for patients. Checks in patients for IPA classes. 

QUALIFICATIONS

  • High school diploma or GED required.
  • Prior receptionist or customer service experience required.
  • Ability to read and understand written materials.
  • Ability to write legibly.
  • Knowledge of medical terminology required.
  • Previous surgery scheduling experience in an OB/GYN medical group setting preferred.
  • Prior experience with or the ability to learn practice management scheduling software required.
  • Demonstrated ability to follow through in great detail with high level of accuracy.
  • Written communication skills and the ability to write correspondence with proper punctuation, grammar, spelling etc.
  • Must be able to pass a drug screen and background check.
  • Ability to demonstrate the Values Statement and The Patient Experience of WHA.
  • Ability to perform the essential functions of the job.

Women's Healthcare Associates, LLC is an equal opportunity employer.

Oregon employers are required by a number of state and federal agencies to display a variety of workplace notices and posters, including:
Federal Family and Medical Leave Act
https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf
Oregon Family Leave Act
http://www.oregon.gov/boli/TA/docs/oflaposter2016englishlarge.pdf

Women's Healthcare Associates, LLC
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