Women's Healthcare Associates, LLC
  • Administrative Office
  • Portland, OR, USA
  • Full Time

Medical/Vision, Dental/Orthodontia, 401(k), Employer Paid Long Term Disability Insurance, Employer Paid Life & Accidental Death & Dismemberment Insurance, Voluntary Short Term Disability Insurance, Voluntary Life Insurance, Voluntary Long Term Care, Flexible Spending Medical, Dependent Care, & Transportation Accounts, Paid Time Off & Holidays, Life Balance, Employee Assistance Program

At WHA, we're a team, passionate about humanizing healthcare. We're inspired by the diverse stories, strength and resilience of our patients and the unique choices they make in pursuing health for themselves and their families. We envision a world where every person has the opportunity to achieve their optimal health and we're here to support that journey with personalized, culturally competent care and knowledge.

Our Patient Financial Services Analyst identifies opportunities for process improvement, facilitating change to achieve established organizational goals and objectives, and maximizing net collections. Collaborates with patient financial services departments as needed to improve revenue cycle performance.

This is a full time position.


  • Collaborates with patient financial services staff to standardize workflows that improve department performance.
  • Participates in department work groups to problem solve and identify the root cause.
  • Partners with reimbursement team to reduce denials and write-offs.
  • Proactively identifies revenue cycle workflows that can be improved and / or be more efficient.
  • Partners with Internal Coding Auditor to resolve ongoing coding-related denials.
  • Assists in training of other patient financial services staff in Epic and functions as subject matter expert on Epic.
  • Recommends improvement ideas for Epic to the IT Applications team.
  • Takes responsibility for and demonstrates safe work practices.
  • Maintains regular and predictable attendance.
  • Maintains WHA confidentiality standards.
  • Attends WHA and office meetings.
  • Models The Values Statement and The Patient Experience of WHA.


  • Bachelor's degree in Business, Finance, Healthcare Administration, or related field, or equivalent combination of classroom training and/or work experience.
  • Minimum 3 years of experience in a healthcare setting, with specific emphasis on revenue cycle.
  • Broad understanding of CPT, HCPCS, ICD-10, and revenue codes. Broad knowledge of registration, medical records coding, government, and managed care billing rules, coverage, payment, and compliance.
  • Epic certification in Resolute preferred
  • CPC and COBGC certification preferred
  • Demonstrated ability to work effectively within a patient financial services department.
  • Intermediate to advanced Excel skills (including the ability to modify and create Pivot tables).
  • Must be able to pass a background check and drug screen.
  • Ability to demonstrate The Values Statement and The Patient Experience of WHA.
  • Ability to perform the essential functions of the job. Women's Healthcare Associates believes that each employee makes a significant contribution to our success. This position description is designed to outline primary duties and qualifications but not limit the employee or WHA to the work identified above.

Women's Healthcare Associates, LLC is an equal opportunity employer.

Oregon employers are required by a number of state and federal agencies to display a variety of workplace notices and posters, including:
Federal Family and Medical Leave Act
Oregon Family Leave Act

Women's Healthcare Associates, LLC
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