Women's Healthcare Associates, LLC
  • Administrative Office
  • Portland, OR, USA
  • Full Time

Medical/Vision, Dental/Orthodontia, 401(k), Employer Paid Long Term Disability Insurance, Employer Paid Life & Accidental Death & Dismemberment Insurance, Employer Paid Parental Leave, Voluntary Short Term Disability Insurance, Voluntary Life Insurance, Voluntary Long Term Care, Flexible Spending Medical, Dependent Care, & Transportation Accounts, Paid Time Off & Holidays, Life Balance, Employee Assistance Program, Childbirth Education Classes & Breastfeeding Support

At WHA, we're a team, passionate about humanizing healthcare. We're inspired by the diverse stories, strength and resilience of our patients and the unique choices they make in pursuing health for themselves and their families. We envision a world where every person has the opportunity to achieve their optimal health and we're here to support that journey with personalized, culturally competent care and knowledge.

This position works to ensure timely scanning and indexing of health information into the medical record and practice management system. Responsible for ensuring record releases are processed within specified time frames. Retrieves charts from storage areas.

This is a 40 hr/wk Monday-Friday position at our Administrative Office in Tigard.


  • Proactively monitors the medical records proxies in order to ensure timely retrieval of charts from Iron Mountain and other storage areas.
  • Organizes documents for scanning, uses electronic scanning software and hardware to scan documents into software systems and indexes documents accurately in appropriate electronic folders.
  • Reviews scanned documents in the EMR for quality (image, rotation, and document type) and corrects errors and omissions.
  • Utilizes software to accurately attach clinical documents into patient charts in the EMR.
  • Makes timely and accurate determinations of document types in order to determine if documents need to be sent to a clinician for authorization.
  • Reviews incoming record requests. Identifies the documents being requested and ensures correct records are released to the requesting party. Ensures that documents throughout the processing of the request are completed.
  • Answers questions related to record releases, responds to requests for patient information and confirms authorizations for such requests.
  • Fulfills requests for medical records in accordance with established procedures.
  • Follows up on record releases sent to WHA sites for proper clinician authorizations in a timely manner.
  • Answers questions and communicates with WHA sites regarding scanning and indexing.


  • High school diploma or GED equivalent preferred.
  • Experience working in a medical group setting preferred, preferably in OB/GYN.
  • Proficient in Microsoft Office suite (Word, Excel) with specific focus on creating, editing, searching spreadsheets/databases, word processing and communicating using Outlook.
  • General understanding of HIPAA security and privacy rules.
  • Prior experience with electronic medical records or related area preferred. Experience with Centricity Practice Solutions preferred.
  • Experience providing excellent customer service to internal customers.
  • Ability to keyboard quickly and accurately.
  • Knowledge of or the ability to learn medical terminology.
  • Working knowledge of the document scanning and indexing process preferred.
  • Ability to travel to various WHA sites.
  • Ability to demonstrate The Values Statement and The Patient Experience of WHA.
  • Ability to perform the essential functions of the job.

Women's Healthcare Associates, LLC is an equal opportunity employer.

Oregon employers are required by a number of state and federal agencies to display a variety of workplace notices and posters, including:
Federal Family and Medical Leave Act
Oregon Family Leave Act

Women's Healthcare Associates, LLC
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